Meet Thabo, a concerned South African citizen who eagerly awaited news about his Social Relief of Distress (SRD) application. To his dismay, upon performing the SASSA status check (South African Social Security Agency) portal, he was greeted with the status “SASSA Status Pending.” Determined to get clarity on the matter, Thabo promptly reached out to the SASSA helpline. 

Patiently navigating through the automated prompts, he finally connected with a helpful SASSA official. After explaining his situation, Thabo learned that his application was currently undergoing a meticulous verification process. 

The officials assured him that the Department of Home Affairs was conducting a thorough database test to ascertain his eligibility. Thabo, though anxious, was comforted by the assurance that his application would receive approval once it successfully passed the necessary verification tests.

If you are also facing this status pending issue related to your SRD R350 application then you can fix it now.

Also, read about, the status declined and failed.

What is SASSA Status Pending?

“SASSA Status Pending” serves as a comprehensive status code indicating that an individual’s application for Social Relief of Distress (SRD) is currently in the meticulous verification process. The South African Social Security Agency (SASSA) employs a multifaceted approach to authenticate the details and income status of applicants. 

During this crucial phase, SASSA conducts thorough cross-referencing of applicant information with the expansive database maintained by the Department of Home Affairs (DHA). 

This verification process is a crucial step in ensuring the accuracy and eligibility of each application, encompassing factors such as income level, personal details, and other pertinent information. Although this meticulous examination takes time, resulting in the temporary status of “Pending,” applicants need not be unduly concerned. 

The “SASSA Status Pending” is an integral part of the application approval process, signifying that the agency is diligently working to validate and verify the information provided, ultimately ensuring the fair and just distribution of social relief to those who qualify. 

Applicants can rest assured that this status is a testament to the thoroughness of SASSA’s verification procedures, reinforcing the commitment to maintaining the integrity of the social relief program.

How Long Does a SASSA Status Pending Take?

The duration for a SASSA status to remain pending varies and is contingent upon a multitude of factors. One significant determinant is the current burden of applications received by SASSA.

If there is a high volume of applications being processed, the verification and approval processes may take longer due to the increased workload. 

Additionally, the availability of funds allocated for social relief plays a crucial role; if there is a strain on resources or a delay in fund disbursement, it can extend the time a status remains pending. 

Other factors such as the efficiency of the verification procedures, any technical challenges, or unforeseen circumstances can also influence the processing time. 

While SASSA strives to expedite the approval process, the variability of these factors makes it challenging to provide a specific timeframe. Therefore, applicants are encouraged to remain patient and monitor their SRD status check regularly for updates.

Why My SASSA Status is Still Pending in December 2023?

If your SASSA status is still pending, several factors could contribute to the delay in the processing of your application. It’s important to consider the following reasons:

How to Fix SASSA SRD Status Pending?

If your SASSA SRD (Social Relief of Distress) status is still pending and you are looking to resolve the issue, consider the following steps:

Contact SASSA Helpline:

Give SASSA a call on their helpline (0800 60 10 11) to inquire about the status of your application. The helpline staff can provide information on the reasons for the pending status and guide you on the next steps. Be sure to have your application reference number and relevant details on hand when making the call.

Visit the Nearest SASSA Office:

If you prefer a face-to-face interaction, consider visiting the nearest SASSA office. The staff at the office can assist you in understanding why your application is pending and may be able to provide guidance on expediting the process.

Check for Communication from SASSA:

Ensure that you haven’t missed any communication from SASSA. They may contact you for additional information or clarification. Check your email, messages, or the SASSA online portal for any notifications related to your application.

Verify Application Details:

Review the details you provided in your application. Ensure that all information is accurate and complete. If there are any discrepancies or missing information, it could be a reason for the delay.

Be Patient:

Understand that the verification process can take time, especially during periods of high application volumes. Patience is crucial, and in many cases, pending status is a part of the standard application review process.

Check Online Portal:

Log in to the SASSA online portal where you submitted your application. Check if there are any updates or messages regarding your application status. The online portal is a valuable resource for tracking the progress of your application.

Follow Up Regularly:

If you’ve contacted SASSA and were advised to wait, consider following up at regular intervals to inquire about the status. Consistent follow-up can demonstrate your commitment to resolving the matter.

Seek Assistance from Local Authorities:

If you encounter difficulties or are not satisfied with the response from SASSA, you may consider seeking assistance from local community organizations, government representatives, or ombudsman services.


How can I check my SASSA SRD application status?

Visit the SASSA online portal or call the helpline with your application reference number for status updates.

Why does my SASSA status show as pending?

The pending status indicates your application is undergoing verification, ensuring accurate and eligible disbursement.

What should I do if my SASSA status remains pending for a long time?

Contact the SASSA helpline for assistance and inquire about any potential delays or issues with your application.

Can I visit a local SASSA office to resolve a pending status?

Yes, visiting a nearby SASSA office allows face-to-face assistance and insights into your pending application status.

Is there a way to expedite the resolution of my pending SASSA application?

While patience is key, contacting SASSA directly and ensuring all details are accurate can help expedite the process.

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