How to Change Payment Method For SRD Grant?

The Social Relief of Distress SRD status grant has been a crucial lifeline for many individuals and families facing economic hardships. The South African government has implemented various measures to streamline the process of disbursing this grant, including providing flexibility in choosing payment methods.

If you find yourself needing to change your payment method for the SRD grant, this guide will walk you through the steps to ensure a smooth transition.

How to Change Payment Method For SRD Grant?

Understanding the SRD Grant Payment Methods:

The SRD grant offers recipients multiple payment options to cater to different preferences and circumstances. These methods include bank transfers, mobile money services, and cash payments at designated pay points. Before initiating any changes, it’s essential to be aware of the available options and choose the one that suits you best.

Logging into the SRD Grant Portal:

Access the SRD grant portal using the credentials provided during your application. If you haven’t registered or logged in before, you will need your ID number and other relevant details to create an account. Ensure you have a stable internet connection to avoid disruptions during the process.

Navigating to the Payment Section:

Once logged in, navigate to the payment section of the portal. This is typically found in the main menu or dashboard. Look for options related to “Payment Preferences” or “Payment Method” to begin the process.

Verifying Your Identity:

To maintain the security of your account, the portal may prompt you to verify your identity before proceeding with any changes. This could involve answering security questions, providing additional documentation, or confirming your contact details. Follow the prompts carefully to complete this step.

Selecting a New Payment Method:

Within the payment preferences section, you will likely find a list of available payment methods. Choose the one you wish to switch to, whether it’s a different bank account, a mobile money service, or another option. Some platforms may also allow you to update your existing details if you are maintaining the same payment method but with revised information.

Updating Banking Information:

If you are changing your payment method to a different bank account, be prepared to enter the new banking information accurately. This includes the bank name, branch code, account number, and account holder details. Double-check this information to avoid any delays in receiving your SRD grant.

Confirming the Changes:

After updating your payment preferences, the portal will typically prompt you to review and confirm the changes. Take a moment to ensure that all details are accurate and up-to-date. Confirm the changes and the system should save your updated payment method.

Checking for Confirmation:

After making changes, it’s advisable to check for confirmation messages or emails from the SRD grant portal. This confirmation will serve as proof that your payment method has been successfully updated. Keep this information for your records.

Contacting Support if Needed:

In case you encounter any challenges during the process or if you have specific queries, don’t hesitate to reach out to the SRD grant support team. Contact details for support are usually available on the official website or within the portal itself. Provide them with any relevant reference numbers to expedite the resolution of your issue.

Remaining Vigilant for Future Updates:

The SRD grant system is subject to updates and improvements. It’s essential to stay informed about any changes in the application or payment process. Regularly check the official SRD grant website or communication channels for announcements and updates.


Changing the payment method for your SRD grant is a straightforward process when you follow the prescribed steps. Whether you’re opting for a new bank account or exploring alternative payment options, the key is to provide accurate information and stay vigilant throughout the process. By doing so, you can ensure that your SRD grant continues to provide the much-needed financial assistance during challenging times.

Updated: 23 May 2024 — 3:54 pm

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