Introducing a comprehensive guide to facilitate seamless communication between South African citizens and the South African Social Security Agency (SASSA) regarding the Special Relief of Distress (SRD) grant of R350. Get the SASSA contact number, office addresses near me, and emails.

In our effort to provide comprehensive assistance, we have gathered all the essential contact information for SASSA, including contact numbers, office addresses, and email addresses. 

This inclusive guide caters to residents across major cities in South Africa, ensuring that individuals from locations such as KwaZulu-Natal, Johannesburg, Cape Town, Durban, and Pretoria, among others, can access the necessary channels to address their inquiries or concerns related to the SRD R350 grant. 

Whether you are seeking assistance, information, or updates, our guide aims to simplify the process by offering a one-stop resource for connecting with SASSA representatives across the country.

SASSA Contact Number for SRD Grant

SASSA Contact Number for SRD Grant

We understand the importance of easy access to crucial information, especially when it comes to the SASSA SRD grant. 

On this page, we’ve compiled a comprehensive list of Unique Application Numbers (UAN) and helpline numbers specifically tailored to the Special Relief of Distress (SRD) Grant provided by the South African Social Security Agency (SASSA). 

By consolidating this data in one convenient location, we aim to simplify the process for users seeking assistance, ensuring that all the necessary contact details are readily available. 

Whether you are inquiring about your application status or require guidance on the SRD Grant, our compiled UAN and helpline numbers serve as a valuable resource to connect you with SASSA’s support services efficiently.

  • SASSA UAN Number: 0800601011
  • SASSA Helpline Number: 0124002322

SASSA SRD R350 Grant Contact Information and Office Addresses

SASSA Contact Number

Should you encounter challenges with your SRD R350 grant, fret not, for we bring forth tailored solutions. Navigate your way through the intricacies by selecting the right city from the list provided below, each accompanied by its corresponding postal address.

Our commitment lies in not just identifying the issues but presenting you with the precise means to address them effectively. Empower yourself with the right information and make your SRD R350 grant experience a smoother journey.

Choose your city, find the designated postal address, and take the first step toward resolving your concerns with confidence.

Contact MethodDetails
PhoneFor inquiries about the SRD program, call SASSA at 012 400 2000 or use the toll-free helpline at 0800 60 10 11.
EmailSend your questions about the SRD program to [email protected].
Postal AddressMail inquiries to Private Bag X55662, ARCADIA, 0083.
Street AddressVisit SASSA House at 501 Prodinsa Building, cnr Steve Biko and Pretorius.

KwaZulu-Natal SASSA Office Contact:

To contact SASSA in KwaZulu-Natal, we have added all the contact information in the below table. You can choose the preferred method of contact like a phone call, physical visit to the office, or send an email with your queries.

Contact MethodDetails
PhoneIf you require assistance with grants, connect with SASSA’s KwaZulu-Natal regional office at 033 846 3324 or 033 846 9595.
EmailReach out for information and support via email at [email protected].
Street AddressVisit 1 Bank Street, Pietermaritzburg 320 for in-person assistance.
Postal AddressSend inquiries to Private Bag X9146, Pietermaritzburg 3201 via postal mail.

Mpumalanga SASSA Office Address:

Citizens who are living in Mpumalanga and are also beneficiaries of the SRD grant can use the following contact information.

Contact MethodDetails
PhoneFor assistance in Mpumalanga, dial 013 754 9446 on the helpline.
EmailSend your inquiries about payments and services to [email protected].
Street AddressSeek assistance in person at 18 Ferreira Street, Nelspruit 1200.
Postal AddressCorrespondence can be sent to Private Bag X11230, Nelspruit 1200.

Northern Cape:

Contact MethodDetails
PhoneIf you require assistance in the Northern Cape, connect with SASSA at 053 802 4919.
EmailFor inquiries about payments and services, direct your emails to [email protected].
Street AddressSeek assistance in person at the Permanent ‘Perm’ Building, 33 Du Toitspan Road, Kimberley 8300.
Postal AddressSend your correspondence to Private Bag X6011, Kimberley 8300.

Eastern Cape SRD Office:

Certainly, here’s the information for the Eastern Cape presented in a table with unique wording:

Contact MethodDetails
Phone043 707 6335/043 707 6487.
Email[email protected].
Physical AddressVisit the BKB Building, Cnr Fitzpatrick & Merino Road, Quigney, East London.
Postal AddressX9001, Chiselhurst, East London, 5200.

North West Office Address of SRD:

Get ready to solve your problems and get the answer to your queries if you are living in the North West. Here are the contact details.

Certainly, here’s the information for the North West presented in a table with unique wording:

Contact MethodDetails
PhoneIf you seek assistance in the North West, dial 018 388 4006 for support.
EmailReach out for queries about payments or services via [email protected].
Street AddressVisit 1st Industrial Site, Mahikeng 2735 for in-person assistance.
Postal AddressSend your correspondence to Private Bag X44, Mmabatho 2735.

Durban SASSA Office Information:

Contact MethodDetails
Phone031 065 0471/0800 60 10 11.
Email[email protected].

SRD Contact Info for Cape Town:

Contact MethodDetails
PhoneFor Cape Town citizens and SRD applicants, call SASSA’s regional office at 021 469 0235 or use the toll-free helpline at 0800 60 10 11.
EmailContact [email protected] for information and support.
Street AddressVisit Golden Acre, Adderley Street, Cape Town 8000 for in-person assistance.
Postal AddressSend your correspondence to Private Bag X9189, Cape Town 8000.

SRD Phone and Office Details for Western Cape:

Contact MethodDetails
Phone/FaxContact SASSA’s Western Cape regional office for grants and inquiries at 021 469 0235 or fax at 021 469 0260.
Email[email protected]
Street AddressGolden Acre, Adderley Street, Cape Town 8000.
Postal AddressX9189, Cape Town 8000.

Gauteng City SASSA Contact:

Contact MethodDetails
Phone012 400 2000/0800 60 10 11.
Email[email protected].
Physical AddressVisit 214 Marshalltown Drive, Marshalltown 2107, P.O. Box 28, Harrison Street, Johannesburg 2000 for in-person assistance.
Postal AddressSend your correspondence to Private Bag X120, Marshalltown 2107.

Free State Office Address:

Contact MethodDetails
Phone051 410 8339.
Email[email protected].
Street AddressVisit the corner of St. Andrew Street & Aliwal Street, Bloemfontein for in-person assistance.
Postal AddressSend your correspondence to Private Bag X20553, Bloemfontein 9300.

SASSA SRD Randfontein Info:

Contact MethodDetails
Phone011 693 4600/0800 60 1011.
Email[email protected].
Street AddressVisit 78 Main Reef Rd, Randfontein, 1760, South Africa, for in-person assistance.

Limpopo SRD Grant Office Address:

Contact MethodDetails
Phone015 291 7509/015 291 7416.
Email[email protected].
Street AddressVisit 43 Landros Mare Street, Polokwane 0699, for in-person assistance.
Postal AddressSend your correspondence to Private Bag X9677, Polokwane 0700.

Net1 Contact Information:

Contact MethodDetails
Phone0800 222 777.
Email[email protected].

How to Contact the SASSA Office or Officials Using Phone and Addresses?

Contacting the South African Social Security Agency (SASSA) office or officials can be crucial for various inquiries, applications, and support related to social grants. Here’s a detailed guide on how to contact SASSA using phone numbers and addresses:

  • 1. Identify the Relevant Regional Office:

SASSA has regional offices across South Africa. Identify the office that corresponds to your location or the region you are inquiring about. Each regional office handles specific geographic areas.

  • 2. Phone Numbers:

General Inquiries and Assistance:

Call the regional office’s general helpline or switchboard for assistance. The phone numbers are typically available on the official SASSA website or through local directories.

Toll-Free Helpline:

SASSA often provides a toll-free helpline that you can call for general assistance. Check the official website for the toll-free number.

  • 3. Specific Contacts for Different Queries:

Grants Related Questions:

If your inquiry is specifically about grants, there might be a dedicated phone line for grant-related questions. This information is often available on the website or can be obtained by calling the main office.

Net1-Related Assistance:

If you are dealing with Net1-related issues, check for a specific helpline provided for such matters.

  • 4. Email Correspondence:

SASSA usually provides email addresses for different types of inquiries. For general grant-related inquiries, there might be an email address specified. Use these email addresses for written communication.

Be sure to clearly state your query or issue in the email subject line and provide detailed information in the body of the email.

  • 5. Office Addresses:

Physical Address:

Locate the physical address of the regional office you need to visit. This is particularly important if you plan to visit the office in person for assistance.

Postal Address:

If you prefer written communication via mail, note the postal address for sending letters or documents.

  • 6. Visit the Official Website:

The official SASSA website is a valuable resource. Visit it to find the most accurate and up-to-date contact information. The website often provides detailed information about each regional office, including addresses and contact details. You can also check your update on your application status on our website.

  • 7. Check Working Hours:

Before visiting the office in person, check the working hours. SASSA offices usually operate during specific hours on weekdays.

  • 8. Prepare Information:

Before making a call or visiting an office, ensure you have all the necessary information, such as your ID, grant reference numbers, and any relevant documentation.