SASSA started the SRD grant or Special COVID-19 grant in 2020 as a temporary relief grant. It was started for the citizens who were badly affected by the COVID-19 pandemic. Millions of people lost their jobs and went unemployed. So the government of South Africa aimed to help the citizens in this matter.

The grant was supposed to quit in 2021 but it was prolonged for a couple of years. Now in 2024, it is still available. However, there is an announcement from the government that they are going to close the SRD grant in March 2024.

So if you still have not applied for this R350 payment grant, your time is running out. Get ready and know the process of the SASSA SRD R350 grant application.

What is a Social Relief of Distress ( SRD Special COVID-19) R350 Grant?

The SRD Special COVID-19 R350 Grant was introduced by the South African government in April 2020 as a temporary financial relief measure for individuals and families facing economic hardship due to the COVID-19 pandemic and national lockdown.

What is a Social Relief of Distress ( SRD Special COVID-19) R350 Grant

This monthly cash transfer aimed to assist unemployed South Africans above the age of 18 who were not receiving any other social grant or Unemployment Insurance Fund (UIF) payment. 

Over 10 million citizens already have applied for this grant and 7 to 9 million have received the payments so far. The grant provided vital cash flow to millions struggling to make ends meet. To be eligible, applicants had to pass a means test verifying income below a minimum threshold. 

While administration and payment issues impacted delivery, the SRD Grant played a critical role in mitigating the worst impacts of job losses and income insecurity sparked by the coronavirus crisis.

How to Apply for the SASSA SRD R350 Grant?

There are three methods to apply for the SRD R350 grant online. Also, there is only one method to apply for the SRD grant offline. I will educate you with both methods. Also, all these steps are manually tested and approved by the SASSA officials. So read these guides and quickly apply for the COVID-19 social relief of distress grant now.

SASSA SRD R350 Grant Application Via Online Methods

Let’s see what are the online methods that you can use to submit your grant application.

  1. Online SRD Website
  2. WhatsApp
  3. Chatbot

We will go step-by-step and see how to use all of these options.

1- Use SRD Website

Use SRD Website
  1. Go to the official Social Relief of Distress website (
  2. Click on “Apply Now” and select “New Application”.
  3. Enter your ID number and cell phone number to receive an OTP code.
  4. Input the OTP code sent to your phone and click “Verify”.
  5. Accept the terms and conditions and click “Continue”.
  6. Complete the application form with your personal details, bank details, income, etc.
  7. Review all details entered and click “Submit” to complete the application.


  1. Save the SRD WhatsApp number 082 046 8553.
  2. Send the message “Apply” to start the application process.
  3. Follow the step-by-step prompts to enter your ID, contact details, income, banking details, proof of address, etc.
  4. Review the summary of details entered and reply “Yes” to submit the application.

SRD Chatbot

SRD chat bot
  1. Go to
  2. Click “Start Chat” to initiate the chatbot
  3. Answer all questions from the chatbot and provide the requested details.
  4. Review the summary of your application details and click “Submit” to complete.

How to Apply Via SASSA Office?

Here are the steps to apply for the SRD Grant via a SASSA office:

How to Apply Via SASSA Office
  1. Find your nearest SASSA office You can search for contact details of local SASSA offices online or call the SASSA helpline to find the office closest to you.
  2. Gather the required documents You will need your original South African ID book/card, proof of residential address (e.g. utility bill), and your bank account details. If you don’t have a bank account, you can fill out a form at the SASSA office to open one.
  3. Visit the SASSA office Go to the office in-person during operating hours. Get in the queue/line for new SRD grant applications.
  4. Complete the application form When called, approach the officer for assistance. Provide your ID and other documents. The officer will interview you and complete the SRD application form on your behalf.
  5. Submit supporting documents If you have any income, provide documentary proof of income sources and amounts as this will affect eligibility.
  6. Accept/Sign Declaration Read the application declaration carefully and sign it to complete the application.
  7. Get application receipt
  8. Retain the receipt as proof of application. Call the SASSA helpline if your SRD status is not updated after some weeks.

Be polite to the officers and cooperate at every step. Reach out if you have any other questions!

How to Check SASSA SRD Status?

Once you have submitted your SRD application, you need to check your SRD status regularly to know about your grant approval. Here is how to do it:

  1. Type “SRD Status Check” in your web browser.
  2. Open the first website.
  3. Enter your ID number.
  4. Also, enter your mobile number.
  5. Click on check my status button.
  6. Check your SRD application approval status.

What Does SRD Status Check Result Mean?

  • SRD Status Pending: Your Social Relief of Distress grant application status is currently under progress. You need to wait for the approval.
  • SRD Status Declined: SASSA has found some issues in your application and has declined your application. You need to check the details of the decline and then you can appeal for reconsideration.
  • SRD Status Failed: Your application has failed to pass the means test. You need to check if there are typos in your applications and then resubmit it.

SASSA SRD Grant Eligibility Criteria for 2024


You must be between 18 and 59 years of age to apply for this grant in 2024.


You must be a South African citizen, permanent resident, or refugee registered on the Home Affairs database to qualify for this grant.


You must be unemployed and not receiving any income from other sources like UIF or NSFAS. Self-employed individuals can also apply if they declare that they are not making a profit presently.

Income threshold

Your monthly household income must be below R624 per month if you are single. If married or cohabiting, your combined income must be below R1,248 per month. These income thresholds are revised periodically.

Assets test

You must not have assets exceeding R15,000 if single or R30,000 jointly. This includes cash, bank balances, investments, or property (excluding primary residential property).

Other grants

You should not be receiving other social grants like disability, old age or child support grants. Exceptions are made for the Foster Child Grant.

Alternative funding

You should not have access to financial assistance or alternative funding sources like UIF, NSFAS living allowance, retirement annuity fund, etc.


How long does it take to process an SRD grant application?

It can take up to 12 weeks to finalize and approve an SRD grant application. Factors like application volumes, verification checks, and payment administration may cause delays.

Do I need to re-apply for my SRD grant every month?

No, once approved the SRD grant will be automatically paid each month for the applicable period. You only need to re-apply when your grant expires.

I have a disability but am applying for an SRD grant, is this allowed?

Yes, you can apply for the SRD grant even if disabled provided you meet the eligibility criteria. The disability grant has a separate application process.

What documents do I need to apply via a SASSA office?

You’ll need your original South African ID book/card, proof of residence, bank details, and any proof of income sources to apply at a SASSA office.

Can I collect my SRD grant from a post office?

Yes, approved SRD grants can be collected from any South African Post Office branch if you select this payment method.

How will I know if my SRD application is approved?

You will receive both an SMS and email notification on your application outcome once finalized. Check your status online or by calling the SASSA helpline as well.